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Technical Requirements

Students in online courses will need a computer with broadband internet access and a current web browser. A headset, speakers, and a microphone, plus common tools such as Zoom, allow interaction with instructors and other students during real-time class and tutoring sessions.

Students will need an email address and Microsoft Word or compatible Office software. Additional plug-ins may need to be installed on a student’s computer, or their web browser, to support videos and submission of work and tests.

Internet

We recommend that you have a minimum of 5-10 mbps to run any CTY website or program. To run a speedtest, visit https://speedtest.jh.edu; this should tell you how many mbps you’re getting from your internet service provider.

Computer Hardware & Web Browsers

Your Browser

Results of a test of your current browser is shown below. If your browser is out of date, update it using one of the links provided above.

Your internet browser should be configured to:

Software

Additional software may be needed, and is described within the details of each course:

Support

Please visit the CTY Help Desk for immediate technical support assistance for CTY’s online courses or Online SCAT testing. Technical support is available 24 hours a day, 7 days a week. For faster response time, we recommend using the chat or phone options.